25 February 2021
We offer remote support
IP Parking takes preventative maintenance to a whole new level with our advanced technology which allows us to monitor our systems remotely within the specified response and resolution time. If technical difficulties were to appear, we can troubleshoot approximately 80% of them via remote support. We even have the capability to resolve a ticket jam remotely by controlling the mechanical parts. The remaining 20% of faults, requiring an on-site technician, are to be resolved in a timely fashion. We currently average 97% in our response/ solution time standards.